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Institutional Market Representative School Set For May 16 - 20
Armstrong will host an Institutional Market Representative Training School from May16th through May 20th at its North America Learning Center in Three Rivers, MI. The week-long school will cover a cross section of Armstrong solutions along with sales and marketing strategies for Healthcare, Hospitality, Higher Education and Government markets. View the details and register now!
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Trap Management Marketing Campaign Underway
Philippe Moock and Dave Walsh presented an overview of Armstrong's strategic marketing campaigns focused on Trap Management during last week's webinar. In case you were unable to attend the live session, click here to view the recording. We shared our overall game plan for reaching new prospects and how we plan to connect with existing SAGE® users. The media buy associated with this campaign features display ads on various social media platforms, outbound email, and includes Google search ads. View the landing page now.
Introducing New Trap Management Sales Tools and Resources
During the webinar, Dave and Philippe strategically moved through Armstrong's brand new step-by-step guide The Next Level of Trap Management that has been specifically created for our Representatives. Within the coming weeks, our team will ship individual handbooks to all North American Reps. Meanwhile, take a look at the digital version by clicking here.
In addition, we're also pleased to share the Steam Trap Management Services brochure. We encourage you to share this sales asset with your customers as you introduce trap management programs. If you'd like to order copies of this brochure, please use the Literature Order Form in your User Portal.
Upcoming Webinars - Save the Dates & Register
As an integral part of the overall campaign, Armstrong will offer two webinars in the coming months. The first webinar on February 22nd is intended for existing SAGE® users. The second webinar on March 3rd will be targeted to new prospects gained from the overall media campaign as well as contacts in our database who are not yet SAGE® users. Please register for the upcoming webinars by clicking below.
Webinar: Leveraging SAGE® to Reach Next Level in Trap Management: 24/7 Batteryless Wireless Monitoring
Tuesday, February 22 at 2:00 PM EST
Webinar: Trap Management: An Essential Component to Your Decarbonization Goals
Thursday, March 3 at 2:00 PM EST
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Phillips 66 Launches SAGE UMT® Program and Receives EPA Award
The Phillips 66 refinery in northeast New Jersey has used Armstrong steam products exclusively for over a decade, including standardization on the Armstrong 2011 trap/TVS4000 for low pressure drip and tracer applications. This large refining/petrochemical complex achieved best in class steam trap failure performance by outsourcing an annual survey followed by trap repairs done by unit operators with maintenance personnel support for high pressure and process applications.
Despite the success of the annual program (see below graph of steam trap failure rate) in 2019, their refinery process and energy leadership team felt there was more that could be done to capture the nearly one million dollars of annual energy losses that remain. About this same time, the Armstrong coverage team of Martin Muller (Valley Technical Sales) and Mike Calogero presented the fully integrated, digitally connected SAGE UMT® system as way to improve the steam trap repair program. The refinery energy team recognized the benefits of improved communication through the organization and felt this program would drive greater operator engagement and ownership for the site’s 10,000-plus steam traps.
In 2020, the complex jumped in with both feet, purchasing over a dozen UMTs and fitting the site with several thousand RFID tags. Backed by training and field support from Martin, the program took off in a positive direction. As a result, the refinery process and energy teams were asked to present the program (including a demonstration of TVS operation) to the Phillips 66 corporate head of refinery operations. Their efforts were recognized by the EPA with an Energy Star Award.
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Armstrong Configurator Update
More products have been added to the Configurator including a new part lookup feature. The part lookup button enables you to input the Armstrong part number to view the description and list price from the current price book. The button is located near the top left of the page. View the complete list of products that are available for you to configure. Based on your suggestions, Humid-a-Ware has been updated, so be sure to check it out too. If you have any suggestions or issues with the configurator, please email us. Also, to serve you better, we’d appreciate your input on this short, three question survey.
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Important Notice: Updated Extended Lead Time for Products
In case you missed it, please review our recent communication regarding current lead times for several Armstrong products. To manage expectations and to help you make informed decisions, please make note of products that currently have extended lead times. Click here view this important notice. |
Conduct Thermal Assessments And Win An iPad
We had a great response to last year’s Thermal Assessment incentive program, so we are excited to announce its continuation! Thermal Assessments are a great way to uncover opportunities to improve the performance and efficiency of steam, hot water, and condensate systems as well as the safety, reliability, and integrity of the customer’s overall system. Conducting a Thermal Assessment is easy too – especially when using the Thermal Assessment application within SAGE. View the SAGE app tutorial and refer to these example mock assessments that represent a cross section of vertical markets.
As an added incentive, Armstrong will give a new Apple iPad to the representative that generates the most Thermal Assessments between now and June 15, 2022. Please submit your assessments to Nevena Iordanova by June 15th and we’ll notify the winner via email as the reports are tallied. |
CD-40 And CD-60 Series Disc Steam Traps To Be Retired
Armstrong will retire the CD-40 and CD-60 series disc steam traps beginning April 30th. Repair parts will continue to be available for two years. The CD-72SR is a steam trap that we’ve been offering that will serve as the replacement for the CD-40/60 models. It covers the maximum allowable pressures and maximum operating pressures of the CD-40/60 Series traps. The CD-72SR is also less expensive. |
Nemours Children’s Hospital Signs Four-Year Everactive Service Contract
A four-year Everactive service contract has been secured with Nemours Children’s Hospital in Wilmington, DE. Their total steam trap population – 476 steam traps – will be monitored by Everactive. The deal was negotiated and closed by Associated Steam with a lump sum payment for the four-year term rather than a subscription. A trap survey is underway. The installation will take approximately six days with a four-person crew and will begin approximately three weeks after the survey is completed. Please contact Philippe Moock if you have any questions.
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In A Hurry For Heat? No Problem!
If you have a heating emergency, then take a look at the Armstrong solutions designed to withstand cold weather environments. With our HotBreath™ Quick Ship Program, you can order up to five standard units for delivery within five business days! Check it out on the Armstrong Configurator and contact the Armstrong Heat Transfer Group at 450-378-2655, or email your RFQ to your application engineer.
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Personnel Announcement - Brian Nixon & Mike Calogero
To advance Armstrong's One Team strategy and streamline communication with our North American Representatives, we are making a change to the roles of Mike Calogero and Brian Nixon.
Currently, as Directors of Business Development for Eastern and Western territories, respectively, Mike and Brian work with our Representatives and manage Armstrong Technical Managers (ATMs) for the Institutional Sector.
Effective January 31, 2022, their responsibilities have expanded to include Industrial Sector activities and the management of any future Industrial ATMs recruited in North America.
This change enhances and strengthens communication with our Representatives by having Mike and Brian support all markets and thus enhance their ability to drive company strategies and communicate market needs throughout the Armstrong organization. In their enlarged roles, Mike and Brian are led by and work closely with Brian Armstrong and Kyle Higginbotham. Mike and Brian will continue to work closely with Armstrong's product divisions, Marketing, and Market Directors. Please join us in congratulating Mike and Brian on their enhanced roles! |
New Rep Onboarding and Organization Updates
Has your organization hired new Representatives? Or, has a current Representative changed jobs or perhaps retired? We like to keep our records neat and clean, but we need your help! When there are changes in your organization, please use this form to keep our business systems updated.
When a new Representative registers, they will automatically be assigned a username and password to access the Armstrong User Portal and Armstrong University as well as be added to our email distribution lists. You can also use the form to essentially "remove" a departing Representative from Armstrong's records as well. We appreciate your help in ensuring we always have the most up-to-date contact information for your company. If you have any questions or need help in updating your organization's records, please contact us now. |
Stay in the Know
The Armstrong User Portal continues to evolve and grow to become your one-stop resource to stay in the know about all things Armstrong. Most recently, we’ve added the new Trap Management brochure and the new Next Level of Trap Management Representative handbook. You can also order printed versions of the Trap Management brochure. We’ve just added a new Flow Measurement Rep Playbook for Higher Education. Plus, you’ll find a full and updated list of who to contact at Armstrong. Be sure to also check out the Industrial and Institutional Toolbox pages for additional content and consolidation of information previously available in other parts of the portal.
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Take A Second Look
Did you miss an issue of perform or would you like to go back and read a story again? Check out our archive of past issues. |
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