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Armstrong Nanobubble Generator Sales Promotion Updates
The Armstrong Hot Water Group is excited to share updates to the ANG Healthy Hot Water gift card promotion and the ANG Consumer Trial with Delayed Billing program. Some noteworthy updates include an added case study incentive to the Healthy Hot Water promotion, and a term extension in the Delayed Billing program. For complete details, please see the Rules of Engagement for the Healthy Hot Water Promotion and the Terms and Conditions of the Scale Away program. Happy selling! |
Completed IDFs Matter
An Installation Details Form (IDF) is an important tool to ensure that the sales process is successful for you, your customer, and the Armstrong Hot Water Group. Completed IDFs are required when submitting POs for the following Hot Water Group products:
- Water Heaters (Flo-Rite-Temp®, Digital-Flo®, Constantemp®, ABH and ASCEND, ReadiTemp®, Flo-Direct®)
- Mixing Valves and Mixing Centers: The Brain® DRV and Digital Mixing Center, Emech® Digital Control Valves, Thermostatic Mixing Valves, and Sense™
- Hose Stations: Steamix®, Hot & Cold Water Hose Stations, Single Temperature Hose Stations
- Accessory products: Armstrong Nanobubble Generator, Variable Frequency Drive Pump
A properly completed HWG IDF initiates warranty coverage. Without it, warranty claims cannot be processed. IDFs also deliver a comprehensive, Armstrong HWG-supported performance guarantee to you and your customer.
Section 1 of most IDF forms identify the physical locations where the product is installed, purchased, and specified. This information is crucial to ensuring accurate commission splits and service coordination. Section 2 requests system details for the application where the purchased product is being installed. Note that even if an order is for a simple replacement, the IDF should be fully completed because system designs may have changed, buildings or campuses may have expanded, or operating conditions may have evolved. These factors must be re-evaluated to ensure that the purchased product will function properly in the existing system.
Without a completed IDF, the Armstrong Hot Water Group cannot process POs for the products listed above. This policy is in place to ensure quality, safety, and accountability, and no exceptions will be made. All IDFs are available in your User Portal.
Have a unique situation? Let’s talk! If your project has special circumstances, please contact the Armstrong Hot Water Group in advance. A quick conversation can help streamline the process and avoid delays. Call 269-279-3602 or email hotwater@armstronginternational.com. |
Hot Water Group Price Book Update
With the transition of Constantemp® Steam/Water heaters to the Armstrong sales representative channel, the Hot Water price book has been revised. A new copy is available in the Armstrong User Portal, dated June 25, 2025. Please replace the existing copies with the new version. The password can be found in the original email that was sent for price books. Contact hotwater@armstronginternational.com if you need a copy of the original email. |
People On The Move – Armstrong Hot Water Group
The Armstrong Hot Water Group is excited to share some important personnel updates that took effect July 1, 2025.
Erik Oestrike has accepted a position as Project Manager with our New Product Development team and will report to Cory Hoffman. Erik’s new role will focus on exciting NPD initiatives within Armstrong.
As part of this transition, Josh Reasoner will assume the role of Director – Institutional Hot Water, and the following Application Specialists will now report to Josh: Matt Lieffers, Russ Iobe, and Ken Malek.
Bhaskar Chowdhury will assume the role of Director – Industrial Hot Water, and Travis Wilbur, Senior Application Specialist, will now report to Bhaskar. Application Specialists Jerry Kirby and John Morreale will also begin reporting to Travis.
We are confident that this structure will allow the Hot Water Group to have more visibility in the market and offer better coverage in supporting our sales channel and customers.
The Armstrong Contact List is has been updated to reflect these changes. Please reference the latest Contact List located in the Armstrong User Portal.
Please join us in congratulating Erik, Josh, Bhaskar, Matt, Russ, Ken, Travis, Jerry, and John on their new roles! If you have any questions or would like to discuss any of these transitions, please reach out to Brian Armstrong. |
Custom-Built Air Handling Unit Add-Ons
With today’s increased outdoor air requirements, many customers experience heating or cooling capacity deficiencies for air handling units when operating under the increased load. No problem! The Armstrong Heat Transfer Group can build custom add-on fresh air makeup units with filtered heated air. But what about cooling? No problem!
Look at this custom-built add-on fresh air makeup unit with rain hood, bird screen, prefilters, chilled water-cooling coils, and second stage filters after the coils. The unit is custom designed to fit the inlet of an existing AHU and provide the increased cooling capacity and required filtration to bring the AHU up to today’s new standards. If additional fan capacity is needed, we can tackle that too. Contact the Armstrong Heat Transfer Group to learn how we can help provide heated and cooled fresh air makeup systems that are customized to your customers’ requirements. |
VERIS Accelabar® Receives High Marks With Higher Education
The University of Delaware had been experiencing recurring performance issues with their existing Rosemount Compact Orifice Plates. The meters frequently failed to provide accurate readings, suffered from low flow cutoff limitations, and were generally considered unreliable. Seeking a more effective solution, the university consulted with the University of Connecticut to learn about their flow measurement approach. UConn strongly endorsed the Accelabar®, noting its consistent accuracy and widespread use across their campus.
At the same time, our Higher Education marketing campaign reached the University of Delaware’s team, prompting them to contact us directly for more information. Within five days, VERIS visited their campus to present the Accelabar® solution to their energy and engineering teams. By the conclusion of that meeting, the university was ready to move forward and issued a purchase order for their first unit.
With a campus-wide shutdown scheduled just three weeks later, we expedited delivery of the Accelabar®, along with its transmitter and flow computer, in time for installation. Following the successful deployment, the University of Delaware has since procured a second Accelabar®, and we are currently collaborating with their team on reviewing specifications for additional future applications.
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Order Entry Tips And Reminders
If you receive a quote from Armstrong, please include that quote number in your Purchase Order to us. This will help the velocity and accuracy of order entry, and it will also help us track analytics, including projects that have been won or lost. We appreciate your help in making Armstrong the best company to do business with. |
Register Now For The Armstrong Steam & Condensate Representative School
The Armstrong Steam & Condensate Representative School will be held September 8-12 at our North American Learning Center in Three Rivers. This school is ideal for those who have been on the job for at least a year and have taken the basic steam and condensate Armstrong University courses. Register now. |
Register Now For The VERIS Flow Academy
Register now to attend the highly anticipated VERIS Flow Academy in beautiful Frederick, Colorado, October 7-8. This hands-on educational seminar will cover the VERIS Flow Measurement offerings including assembly, demonstrations, and the ease of using transmitters and KEPs as well as customer use and application. Go with the Flow and measure your success! Contact Jeff Zachary for more information and reserve a spot for your team. |
New Rep Onboarding and Orientation
Has your organization hired new Representatives? Or, has a current Representative changed jobs or perhaps retired? We like to keep our records neat and clean, but we need your help. When there are changes in your organization, log in to your User Portal and click/submit the "Employee Onboarding/Offboarding Form" to keep our business systems updated.
When a new Representative is registered, they will automatically be enrolled in Armstrong's Rep Orientation. The rep will be assigned a username and password to access the Armstrong User Portal and Armstrong University as well as be added to our email distribution lists. Please allow up to 24 hours for a new rep account to be created.
You can also use the form to essentially "remove" a departing Representative from Armstrong's records as well. We appreciate your help in ensuring we always have the most up-to-date contact information for your company. If you have any questions or need help in updating your organization's records, please contact us now.
As our business grows, naturally so does yours. To fortify our partnership and reinforce our support, we have reenergized and restructured our existing Rep onboarding program to better serve new representatives as they begin their selling journey.
Armstrong’s Rep Orientation will include a targeted Armstrong University® curriculum built specifically for Reps supported by Virtual Knowledge “Check Ups”. Once complete, collaborative in-field mentoring will follow ensuring you can apply knowledge to practice on customer calls. |
Armstrong Contact List
The Armstrong Contact List is regularly updated. Please reference the latest Contact List located in the Armstrong User Portal. |
Take A Second Look
Did you miss an issue of perform or would you like to go back and read a story again? Check out our archive of past issues. |
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