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May 2024

STEAM, AIR, AND HOT WATER EDITION

Armstrong Heat Transfer Provides Circular Thermal Solution

The Armstrong Heat Transfer Group was asked to help a customer with their boiler stack emissions. The customer was facing pending legislative action in relation to boiler stack emissions and wanted to accomplish two goals. One, was to prove that they could reliably reduce emission temperature coming out of the flue stack. Two, was to evaluate how much energy could be transferred to another process.

Partnering with the local rep, the team tackled the problem by providing a 6-row liquid coil with baked phenolic coating plus the transitions sized to fit the flue stack. Water was circulated in the coil back to a cooling tower ultimately lowering the flue gas temperature below dew point. Data has since been gathered by the customer to determine how much energy can be transferred somewhere else in their process. Three years in, the system has been working great and an evaluation of the coils during the latest shutdown show the bottom two rows of the coil have seen aggressive corrosion while the rest of the coil looks as good as new. The Armstrong Heat Transfer Group provided an updated solution utilizing two separate coil banks (2-row & 4-row) in a drawer style casing. This allows the smaller coil to be sacrificial and removed quickly and cost effectively, while the larger coil remains in service for the long haul.

If you need help providing your customers with Circular Thermal solutions, give the Armstrong Heat Transfer Group a call! We have proven solutions for you and your customers!

Last Chance to Register! Armstrong Heat Transfer School is June 3-5


The Armstrong Heat Transfer Group will host its spring Rep School June 3rd through June 5th, 2024 in Granby, Quebec. The three-day school will cover Armstrong Heat Transfer Products, their applications, sales and marketing strategies, and the customers to target for both institutional and industrial markets. Please make sure your passport is updated and come join us in beautiful Quebec! Please email John Bryant or Sebastien Guay to reserve your seat.
 

Webinar: Armstrong Nanobubble Generator Sales Updates, Lesson Learned, & Additional Training

Following Armstrong's initial ANG Launch Rep webinars held in January, we invite you to join this second session where we will share customer experiences, lessons learned, and sales success through four months of sales. We'll also introduce Cooling Towers as a new application and how the ANG can be applied to the condenser water systems.

Join Nanobubble Generator Business Development Manager, Rick LaRose, at 2pm ET on Tuesday, June 4th. Register by clicking here.


Be sure to check out the new Interactive Educational Experience for the ANG available now in the User Portal. This in-depth course is an interactive training resource to provide additional support in selling the ANG. 

Have questions about the Armstrong Nanobubble Generator? Contact Rick LaRose at rlarose@armstronginternational.com or 719-367-9722.

Order Entry Tips & Reminders

You may have noticed that Sales Order Changes emails are now sent from a “No Reply” email address. You are no longer able to reply to these emails. Within the body of the email, you will see who to contact (by division) if you have questions pertaining to the changes on your orders. This information will appear as follows:

For inquiries on your order, please reach out to the corresponding product division at:
Steam & Condensate: domsales@armstronginternational.com
Humidification: hvacsales@armstronginternational.com
Hot Water: hotwater@armstronginternational.com
VERIS: veris-sales@armstronginternational.com 

Discount Certification Update

When certifications are requested after an order has shipped, please note that discounts will no longer be honored on the certification. This policy is effective immediately for Steam and Condensate, Humidification and Hot Water product orders. If certifications are requested at the time of placing your PO, standard discounting will be applied. Here is a list of certifications that will not be discounted after the fact: 
  • Actual Material Certs
  • Typical Material Certs
  • CRN Statutory Declaration
  • Inspection and Test Plan
  • Welding Qualifications and Procedures
 

Steam & Condensate Part Information

In addition to the price lists that were sent out last month, a spreadsheet of Steam & Condensate and Humidification part numbers, descriptions, and current list prices is available to upload for your ERP systems. Please contact Matt Nowak to request a copy. 
 

Armstrong Heat Pump Campaign Underway


The Armstrong global heat pump campaign kicked off in April across LinkedIn and through email. It highlights Armstrong’s custom engineered heat pump package solutions to lower CO2 emissions making thermal decarbonization easier and more economical. The campaign stretches across 33 countries (including the United States and Mexico) and encourages customers and prospects to learn more by visiting the heat pump website landing page.

New Rep Onboarding and Orientation

Has your organization hired new Representatives? Or, has a current Representative changed jobs or perhaps retired? We like to keep our records neat and clean, but we need your help. When there are changes in your organization, log in to your User Portal and click/submit the "Employee Onboarding/Offboarding Form" to keep our business systems updated.

When a new Representative is registered, they will automatically be enrolled in Armstrong's Rep Orientation. The rep will be assigned a username and password to access the Armstrong User Portal and Armstrong University as well as be added to our email distribution lists. Please allow up to 24 hours for a new rep account to be created.

You can also use the form to essentially "remove" a departing Representative from Armstrong's records as well. We appreciate your help in ensuring we always have the most up-to-date contact information for your company. If you have any questions or need help in updating your organization's records, please contact us now.

 

As our business grows, naturally so does yours. To fortify our partnership and reinforce our support, we have reenergized and restructured our existing Rep onboarding program to better serve new representatives as they begin their selling journey.

Armstrong’s Rep Orientation will include a targeted Armstrong University® curriculum built specifically for Reps supported by Virtual Knowledge “Check Ups”. Once complete, collaborative in-field mentoring will follow ensuring you can apply knowledge to practice on customer calls. 

Armstrong Contact List

The Armstrong Contact List is regularly updated. Please reference the latest Contact List located in the Armstrong User Portal

Take A Second Look

Did you miss an issue of perform or would you like to go back and read a story again? Check out our archive of past issues.

Upcoming Training Events:

Mark your calendars for these upcoming events at the Armstrong North American Learning Center. Click on the dates below for event details and to electronically register. Contact Michelle Morrill with any questions.

 
Representative School - Institutional Markets 
May 13-17, 2024

Heat Transfer Rep School
June 3-5, 2024 (Contact Heat Transfer Group)

Representative School - Industrial Markets 

September 9-13, 2024

Level 1 Trap Survey Technician Training
September 17-18, 2024 - SOLD OUT

Monthly Steam Training:

Click on the dates below for event details and registration.
May 21-22, 2024
July 16-17, 2024
September 24-25, 2024
October 22-23, 2024
November 19-20, 2024

 

STAY CONNECTED WITH ARMSTRONG

Get social with Armstrong through a variety of our online social media tools. YouTube, LinkedIn and Facebook allow us to share information with you quickly, and some give you the option to engage in a real-time conversation with us. Our YouTube channel offers quick access to many videos and links to more information. We hope you’ll join us!
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