The Success of a Water Safety Management Plan Begins Here
Re-introducing ArmadaSM – Digital Solutions for Healthy Hot Water.
The Armstrong Hot Water Group’s institutional product solutions portfolio has a new name, ArmadaSM. Our new tag line “Digital Solutions for Healthy Hot Water” is supported by a comprehensive marketing investment. View the refreshed ArmadaSM story and view our ads in the latest issue of Plumbing Engineer magazine. Learn more about ArmadaSMon our website.
A representative tool kit is in development inclusive of the frequently requested variable audience presentations. Look for more in future issues of Perform.
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Don’t Be Left Out In The Cold
Cold weather is here and if you have customers who are looking for a quick, safe, and portable way to supply temporary heat to keep workers comfortable and systems running smoothly, then take a look at the Armstrong Solutions designed to withstand cold weather environments.
These solutions are ideal to warm up large facilities and provide safe operation near flammable or hazardous materials because they have no open flame. Plus, with our HotBreath™ Quick Ship Program, you can order up to 5 standard units for delivery within 10-15 business days! Check out the Armstrong Configurator for more information on selection and pricing and contact the Armstrong Heat Transfer Group at 450-378-2655 for more information and application support. |
Stock Up For Winter
Colder temps are here and now is the time to ensure your customers' plants can function smoothly and safely without interruption throughout the winter. Stock up and replenish your steam trap inventory so you’re ready to help customers address failures. Contact the Steam and Condensate Group or call (269) 279-3434 today and stock up on replacements. Below is the promotion email sent to customers and reps earlier this week.
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In the News
Armstrong garnered an earned media hit in the Intelligent CIO publication, European edition. Intelligent CIO is an enterprise IT magazine for executives involved in the application of technology for competitive advantage. It empowers readers to become more successful in their use of technology, their choice of suppliers and their management of people and partners.
"How to set a data-informed path towards decarbonization" by Kurt Armstrong, CEO, explains how the CIO can play a major role in helping leadership pave a data-informed path towards decarbonization and how their unique skill set is key for this transition.
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Order Entry Tips & Reminders
This month’s tip is to provide your sell price for products shipping outside of your territory. We are seeing more projects involve multiple territories and by knowing the sell price we can calculate commission amounts more accurately and efficiently. If this information is missing, the order entry process may be delayed. Please contact the customer service team at (269) 273-1415 with any questions.
Commission splits are as follows:
| Selling Role |
All Products, Except Heat Transfer Group |
Heat Transfer Group |
| Point of Specification/Influence* |
50% |
60% |
| Point of Purchasing |
25% |
30% |
| Point of Installation/Destination |
25% |
10% |
*Point of Specification/Influence may be divided between multiple representatives
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Holiday Transportation Schedule
The holidays will be here soon. Please make note of these transportation carrier and Armstrong office closures as you plan for shipments:
Thanksgiving
Wednesday, November 22 – Normal business hours for all carriers
Thursday, November 23 – All carriers closed. Armstrong North America also closed.
Friday, November 24 – GlobalTranz (Cerasis) and FedEx Freight closed. Armstrong North America also closed.
Christmas
Friday, December 22 – GlobalTranz (Cerasis) closed
Monday, December 25 – All carriers closed. Armstrong North America also closed.
Tuesday, December 26 – FedEx Freight closed
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Updated Humidification Product Line Card
We’ve updated the Armstrong Humidification Line Card, brochure #594, featuring an overview of the entire line of products. Download it now and visit the Armstrong User Portal to order printed copies through the literature order form.
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Armstrong Industrial Market Rep Market School Attendees
We had a great turnout for our Industrial Market Representative Training School in Three Rivers on September 11th – 15th. Thanks to everyone who participated! |
New Rep Onboarding and Orientation
Has your organization hired new Representatives? Or, has a current Representative changed jobs or perhaps retired? We like to keep our records neat and clean, but we need your help. When there are changes in your organization, log in to your User Portal and click/submit the "Employee Onboarding/Offboarding Form" to keep our business systems updated.
When a new Representative is registered, they will automatically be enrolled in Armstrong's Rep Orientation. The rep will be assigned a username and password to access the Armstrong User Portal and Armstrong University as well as be added to our email distribution lists. Please allow up to 24 hours for a new rep account to be created.
You can also use the form to essentially "remove" a departing Representative from Armstrong's records as well. We appreciate your help in ensuring we always have the most up-to-date contact information for your company. If you have any questions or need help in updating your organization's records, please contact us now.
As our business grows, naturally so does yours. To fortify our partnership and reinforce our support, we have reenergized and restructured our existing Rep onboarding program to better serve new representatives as they begin their selling journey.
Armstrong’s Rep Orientation will include a targeted Armstrong University® curriculum built specifically for Reps supported by Virtual Knowledge “Check Ups”. Once complete, collaborative in-field mentoring will follow ensuring you can apply knowledge to practice on customer calls. |
Armstrong Contact List
The Armstrong Contact List is regularly updated. Please reference the latest Contact List located in the Armstrong User Portal. |
Take A Second Look
Did you miss an issue of perform or would you like to go back and read a story again? Check out our archive of past issues. |
Monthly Steam Training:
Click on the dates below for event details and registration.
2023 Calendar:
November 28-29, 2023
2024 Calendar:
January 23-24, 2024
February 20-21, 2024
March 19-20, 2024
April 23-24, 2024
May 21-22, 2024
June 18-19, 2024
July 16-17, 2024
September 24-25, 2024
October 22-23, 2024
November 19-20, 2024
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