|
|
|
New Specifications Now Available
Armstrong has created and published new specifications for the TVS4000 and the Manifold Assemblies. You’ll also find these on the corresponding landing pages of the Armstrong website. Other documentation has been updated as well to include the new handwheel/bonnet material. Please contact the application team with any questions.
|
In the News
In a world where energy prices are rising and climate concerns continue to mount, food and beverage manufacturers are under pressure to improve efficiencies and reduce emissions. Check out the October issue of Pumps & Systems magazine for this article entitled Putting Waste Heat Back to Work for a Net-Zero Future. Please share it with your customers that are looking for ways to cut carbon emissions and achieve their sustainability goals.
|
Welcome To The Family
Armstrong is pleased to welcome Andres Blaubach as Instrumentation Engineer for the Thermal Insight Group reporting to Philippe Moock. Andres is a recent college graduate and worked as a process engineer intern with Bradford White Corporation for four months prior to joining Armstrong at the end of August. Andres is from Santo Domingo, Dominican Republic and currently lives in Kalamazoo. In his spare time, Andres enjoys playing and watching soccer, golf, running and watching movies. Andres may be contacted by email at ablaubach@armstronginternational.com or by phone at (269) 210 9165. Welcome Andres!
|
John Bryant Joins Armstrong Heat Transfer Group
The Armstrong Heat Transfer Group is pleased to announce that John Bryant has joined our team as our Business Development Engineer. John brings 25 years of Heat Transfer Industry experience in sales, service, and management. He held past positions including field service manager, national accounts manager and regional sales manager with Airgas Refrigerants, commercial HVAC sales manager with Environmental Enterprises, and sales engineer for Trane.
For the past two years, John has served as Technical Manager for Armstrong working with the Merlo Energy team in the Georgia territory developing Armstrong opportunities in the Institutional and Industrial markets. A Licensed Professional Engineer, John earned a B.S. in Mechanical Engineering from North Carolina State University and an MBA from the University of Central Arkansas.
Through his past and recent experiences, John has gained knowledge of many Armstrong products as well as a strong understanding of their applications. With his enthusiasm and background, we believe John will be a strategic player in our future growth, and we are excited to have him as the newest member of our team.
Effective October 1, 2023, John will be training with the Heat Transfer Group in Granby, Canada and will be working alongside Marty Stevens assisting the reps in development of Heat Transfer Group opportunities in the US territories. John will report to Sebastien Guay. John may be contacted by email at jbryant@armstronginternational.com or by phone at (501) 350-5899.
John lives in the Atlanta metro area with his wife Kelly, and their son, Will. Please join us in welcoming John to the Armstrong Heat Transfer Group team! |
Old Man Winter Will Soon Be Knocking
Cold weather is right around the corner and the reality of leaking or broken systems will set in for those customers who didn't plan ahead. There's still time to come to the rescue of your customer with Armstrong solutions including heating coils like Duramix™, Plate Fin and Series 6000 in need of replacement.
Take a look at how Armstrong solutions are designed to withstand cold weather environments. And, with our HotBreath™ Quick Ship Program, you can order up to 5 standard units for delivery within 5 business days! For more information or application support, please contact the Armstrong Heat Transfer Group at 450-378-2655, or email us your RFQ. |
Armstrong Order Look-Up Outage Oct. 13-15, 2023
The Order Status tool in the User Portal will not be available the weekend of Oct. 13-15, 2023 while we implement a software update. The system will go offline on Friday, October 13, 2023, at 6 p.m. GMT-5. We expect it to be back up and available on Sunday, October 15, 2023, at 6:00 p.m. GMT-5. Thank you for your patience. |
Order Entry Tips & Reminders
Need a rush order? For urgent orders shipping NDA or 2nd Day Air, please include this information in the email subject line and body of the email and on the PO to help grab our attention. We pull these orders ahead and do not want to miss them. Also, please include a contact name and phone number for delivery as this is required for NDA Early AM, Saturday delivery, and Platinum Cargo. |
Updated Shipping Times
We’ve recently updated our Standard Shipping Times list. You’ll also find this in the Armstrong User Portal dashboard where it will be updated regularly. The shipping days listed represent the average standard shipping time. This listing is provided as a guide to assist with your planning and service to our customers. If you need a lead time for a large quantity or a special item, please contact us via email or phone. |
New Rep Onboarding and Orientation
Has your organization hired new Representatives? Or, has a current Representative changed jobs or perhaps retired? We like to keep our records neat and clean, but we need your help. When there are changes in your organization, log in to your User Portal and click/submit the "Employee Onboarding/Offboarding Form" to keep our business systems updated.
When a new Representative is registered, they will automatically be enrolled in Armstrong's Rep Orientation. The rep will be assigned a username and password to access the Armstrong User Portal and Armstrong University as well as be added to our email distribution lists. Please allow up to 24 hours for a new rep account to be created.
You can also use the form to essentially "remove" a departing Representative from Armstrong's records as well. We appreciate your help in ensuring we always have the most up-to-date contact information for your company. If you have any questions or need help in updating your organization's records, please contact us now.
As our business grows, naturally so does yours. To fortify our partnership and reinforce our support, we have reenergized and restructured our existing Rep onboarding program to better serve new representatives as they begin their selling journey.
Armstrong’s Rep Orientation will include a targeted Armstrong University® curriculum built specifically for Reps supported by Virtual Knowledge “Check Ups”. Once complete, collaborative in-field mentoring will follow ensuring you can apply knowledge to practice on customer calls. |
Armstrong Contact List
The Armstrong Contact List is regularly updated. Please reference the latest Contact List located in the Armstrong User Portal. |
Take A Second Look
Did you miss an issue of perform or would you like to go back and read a story again? Check out our archive of past issues. |
Upcoming Training Events:
Mark your calendars for these upcoming events at the Armstrong North American Learning Center. Many of our events now feature online registration! Click on the highlighted events below to electronically reserve a space for you or your customers. Contact Michelle Morrill with any questions.
|
Monthly Training:
Click below to access the event registration page:
2023 Calendar:
November 28-29, 2023
|
|
|
|
|
|
