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Smart Services Group Is Now The Armstrong Thermal Insight Group
In the recent months, Armstrong has been dedicating more resources to increase our efforts and capture decarbonization opportunities while building awareness of how important steam trap maintenance is to energy conservation and saving dollars. To better support this strategy, the ‘Smart Services Group’ has been restructured and will be rebranded as the Armstrong Thermal Insight Group. Its main objectives will now be to focus primarily on trap management activities and the digital transformation of thermal utilities. Smart products will remain part of the group’s core competencies to support the increasing adoption of digital technologies. |
Price Increase Reminder
As announced last month, all of our product divisions in North America will implement a price increase this fiscal year. The average price increase across each division will be 3.5%. Price books will be available May 26, 2021 and the new pricing will go into effect on June 1, 2021. The divisions included are Steam and Condensate Group, Humidification Group, Heat Transfer Group, Hot Water Group, and VERIS Flow Measurement Group.
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Virtual North American Sales Meeting May 11
We’re just a month away from our first virtual North American Sales Meeting! We have a host of interesting and timely topics to cover as well as breakout opportunities to interact with all Armstrong product divisions. Be on the lookout for a dedicated email for our virtual sales meeting that will include event registration, agenda, pre-meeting polls as well as additional materials and information coming soon. We look forward to seeing you on May 11! |
Test Drive The Humid-A-Ware Software Beta Release
The Armstrong Humid-A-Ware software was updated in January and this beta version is now integrated into the Armstrong Configurator eliminating the need to download the software. Other enhancements include the capability of using real-time weather data to calculate loads and options for each model. Download this tutorial and give it a test drive.
Join us for an open-mic town hall session on April 27th at 2:00 pm EDT to share your feedback before we finalize and release it to customers/end users. Register now to join this discussion. |
Configure One (C1) Webinar Training Recording Now Available
In case you missed our webinar training featuring the Armstrong Configure One (C1), the recording is now available. Currently, there are over 40 products in C1: 40 Steam and Condensate, 4 Humidification, 2 Hot Water, and 1 Heat Transfer. View the list of Armstrong products available. Please reach out to Rex Scare if you'd like to see a particular product or product line not yet available. If you have any questions, please contact c1support@armstronginternational.com.
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People On the Move in VERIS Flow Measurement Group
After six years of leading VERIS Flow Measurement Group in Colorado and China, Pat Kemp will be moving to the role of Director of Special Projects for VERIS Flow Measurement Group. In his new role, Pat will help with new product development, acquisitions review and will continue to support technical sales projects. He will be working remotely from his new location in Arkansas. Pat has been a significant contributor in VERIS Flow Measurement Group’s history with Armstrong including helping with the transition to a sales office in China, transitioning operations to a new location in the U.S. and developing our relationship with Yokogawa. He has set the organization up well for growth.
Armstrong is pleased to announce the appointment of Kerry Phillips to President of the VERIS Flow Measurement Group. Kerry has 26 years of experience with Armstrong beginning in Three Rivers, Michigan. Kerry then moved to Beijing where he spent eight years in operations. He then led the Smart Services Group for seven years before becoming Sales Manager for VERIS Flow Measurement Group. We look forward to his leadership of the global VERIS Flow Measurement Group.
Jon Zoppa will become the Global Sales Manager for VERIS Flow Measurement Group. Jon has worked for VERIS Flow Measurement Group as the Eastern Regional Manager for the past 6 years with impressive results. Jon has over 20 years of experience with VERIS Flow Measurement Group and we are excited to see his promotion!
Please congratulate Pat, Kerry and Jon as they start their new adventures! |
Two-Temp Control To Customer Spec Is Too Simple
Featured this month by the Armstrong Hot Water Group is an FRT66540R160FBS created for an assisted living facility in Richmond, Virginia.
This site required 28 gpm of 160F water for kitchen and laundry service, and another 32 gpm to supply the domestic loop, so Watt Mountcastle from Carotek turned to the AHWG for a Flo-Rite-Temp® (FRT) configured for two-temp control.
The high-temp zone will be managed by the FRT665 control valve paired with a thermostatic diverting valve to handle the continuous recirculation, while the low-temp zone will be managed by The Brain® Digital Recirculation Valve (DRV). A standard FRT665 would be assembled with a DRV50 with 2” piping, but in this case, the package was modified to customer spec with a DRV40 and 1.5” piping.
Multi-temp control from a single skid is just one of our many specialties that you too can offer as a simplified solution to your specifying engineers, contractors, and end-users.
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Institutional Rep Training School Take Two
In addition to the Institutional Rep Training School scheduled for May 17-21, Armstrong will be offering a second Institutional Armstrong Representative Training School the week of June 21-25. Due to COVID-19, we are limited to 18 persons and will accept on a first come first serve basis. We will be following standard COVID-19 safety protocols and encourage those coming to get vaccinated before coming if available. We encourage attendees to have been with the rep organization for a minimum of 12-18 months and students of Armstrong University courses. It will make the learning experience much more beneficial and enjoyable. Register now!
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Food for Thought: Your Customer Just Set Sustainability Goals. What’s Your Next Move?
How many of you play chess – and are good at it? First timers have a hard time figuring out how to play the game let alone having any sort of strategy or plan in place. The same is true for sustainability goals. It’s one thing to set goals to cut carbon emissions, reduce natural gas consumption, use less water, or recover useable heat. But what’s the plan? While setting goals is fine, validating results or simply knowing where to begin takes thoughtful planning and strategy. So, what’s your next move?
- Customer A set a goal to reduce greenhouse gas emissions by 50% over the next five years. What’s your next move?
- Customer B set goal to reduce water consumption by one million gallons by 2022. What’s your next move?
- Customer C set a goal to reduce natural gas consumption by 40% by 2024. What’s your next move?
The answer to your next move may depend on whether or not you have a plan – or how well you know your customer and their site. Do they test steam traps every once in a while, or do they have a Steam Trap Management program? Do they have a couple of flow meters or do they have a Monitoring, Measurement and Validation program in place? They want to improve thermal efficiencies, recover heat, and waste less water but do they have plans in place to minimize and optimize their thermal utilities consumption?
Before you make your next move, talk to your customer about their sustainability goals and find out what plans they have to meet those targets. Ask them about their timeline, what their pain points are and where they need help. Guide them on the next steps to take. This will help you put a winning strategy in place.
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Make The Armstrong Rep Portal Your Favorite Destination
The Armstrong Rep User Portal is your go-to for all things Armstrong. From Customer Growth tool kits organized by vertical markets, to product launch packages, software, training, calculators, literature, webinars and more. You’ll find Coil-A-Ware, SAGE tutorials, as well as a host of other content organized into four key sections: Training, Thermal Assessment, Calculators and Trap Management. A frequently used and popular tool is the Competitive Cross Reference. It’s a handy reference guide to view all of the competitor offerings that stack up against the Armstrong solutions. Other helpful information in the Rep Portal includes standard delivery times, a schedule of upcoming webinars and webinars on demand. Bookmark the Armstrong Rep Portal in your “Favorites” and visit it regularly to get the latest on all things Armstrong.
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Take A Second Look
Did you miss an issue of perform or would you like to go back and read a story again? Check out our archive of past issues. |
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