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Leadership In Times Of Crisis
Brian Tracy, well-known speaker, author and coach on leadership says that the true test of leadership is how well you function in a crisis. We couldn’t agree more.
Thank you for demonstrating leadership during this crisis. Our first priority is to help ensure the health and safety of our employees and you – our valued representatives. As we announced on March 17th, we restricted travel of Armstrong employees and made arrangements to work remotely to continue to serve your needs and those of your customers. We prioritized deliveries to healthcare customers as well as put in place mitigation and contingency plans to help ensure that we conduct business safely, efficiently and with minimal disruption.
In addition, we have been proactive in our communication with end-users in North America. Below are links to various phases of email communications that have been sent thus far to our vertical market end-users.
We‘ll soon be communicating with Education and Hospitality end-users as well as continuing phase 3 communications with Food & Beverage end-users. We will continue to inform you of these ongoing communications as they occur.
While the true impact of this pandemic may not be known for many months to come, we remain steadfast in our core values of faith in God, family and job (in that order). Thank you for your patience, hard work and commitment to realize our vision of creating an enjoyable experience for every customer, partner and employee.
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Armstrong Heat Transfer Group Stands Ready To Serve
Though the requirements are evolving as conditions continue to change, the COVID-19 pandemic has reshaped how we live and do business. As of March 25, 2020, and until April 13, 2020, the Government of Québec ordered the minimization of all non-priority services and activities. However, all businesses producing products or materials necessary for priority services and activities, must maintain these activities, accordingly, bearing in mind the directives from public health authorities. As such, the Armstrong Heat Transfer Group continues our operations and support of both Canada’s Priority Services and the US Critical Infrastructure Industry.
Our first priority is to help maintain the good health of all our employees and their families. We continue our best practices of social distancing, cleaning, hygiene, etc. Our production is fully functional with normal lead times and no freight delays at the US border. We are here to assist you and our customers with their heat transfer product needs. Please call 450-378-2655 or email our Application and Sales team. We’re happy to host video conferences or conference calls to support with applications, projects and troubleshooting.
As you work remotely, the Coil Capabilities 240-EN “picture book” is a great tool to share and start a conversation with your essential services customers on their heat transfer needs. Download a copy and include a link to it in your customer emails.
Get Ready For A Big Splash
VERIS Flow Measurement Group is making a big splash with the launch of the new Armstrong Magnetic Flowmeter and the Armstrong Ultrasonic Flowmeter eliminating a white space for liquid measurement in the institutional/HVAC market. Together, these new products create a complete portfolio of VERIS Flow Measurement solutions for steam, gas and water. View the launch package for the Armstrong Magnetic Flowmeter and the Armstrong Ultrasonic Flowmeter.
70 percent of all water applications use either electromagnetic or ultrasonic technology to measure and manage the flow of water and wastewater. The Armstrong Magnetic Flowmeter and the Armstrong Ultrasonic Flowmeter are also ideal for measuring applications including chilled water and domestic hot water. Both of these new products can measure flow or BTU and have multiple output options including BACnet – the most widely used communications protocol in the institutional market.
Join us on Tuesday, April 21st at 12 PM Mountain time for the launch webinar where you’ll learn about these new product offerings, how they work and where to sell them. Sign up now. |
Armstrong ABH Water Heater Range Launch
The Armstrong Hot Water Group will host two specification webinars to support the launch of its new range of ABH gas-fired water heaters. It is recommended that you attend both sessions. Click below to register.
Tuesday, April 28th at 2:00 pm EDT
Thursday, April 30th at 2:00 pm EDT
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Keep Humidity And Air Quality In Check
During this challenging time, the Armstrong Healthcare team wants to remind everyone of the impact of humidity and air quality on healthcare associated infections.
Many of you are aware of the sterling chart (shown below), which recommends a humidity level between 30-55% RH for an optimum healthy environment. Recent research supports this range and most recently, 40% is being called out as the recommended humidity level for indoor air quality.
Dr. Stephanie Taylor, a noted authority on infection control, cited the following: “The one factor most associated with infection was (drum roll): dry air. At low relative humidity, indoor air was strongly associated with higher infection rates.”
According to Taylor, “When we dry the air out, droplets and skin flakes carrying viruses and bacteria are launched into the air, traveling far and over long periods of time. The microbes that survive this launching tend to be the ones that cause healthcare-associated infections. Even worse, in addition to this increased exposure to infectious particles, the dry air also harms our natural immune barriers which protect us from infections." Learn more from articles by Dr. Taylor:
“Lessons from Unspeakable Tragedies”
“Managing Your Hospital Building Can Save Patient Lives”
Armstrong has also supported a study by Damon Greeley. His organization, On Site LLC, has conducted several studies that include theories on the effect of various humidity levels on air quality and movement.
Now is a good time to open a discussion with your engineers and facility managers to get some real life input on how your facilities and design teams may view this. |
What’s Wrong With This Photo?
Would you like a chance to win an Armstrong golf shirt? Then let’s play “What’s Wrong With This Photo”!
We all know The Brain® is the best digital mixing valve in the world – when it is installed correctly. But when not installed correctly, the ensuing troubleshooting and resolution can be painful, time-consuming, costly and not enjoyable for everyone involved. A little pro-active engagement on installation and commissioning takes less time and you’re rewarded with a much higher return on investment and an enjoyable experience.
Take the time to assess this installation and submit your answer(s). If you see more than one issue, bullet-point your observations in an email to Dan Tomlinson. Each correct observation will earn you a ticket in a drawing for a free Armstrong golf shirt! Look for the formal assessment of this installation in the next issue of perform and another chance to play.
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Upcoming Webinar Schedule
As we navigate these challenging times, Armstrong has placed a particular emphasis on creating and sharing our knowledge digitally. By expanding our learning content through webinars, we're able to connect with you, our representative, so you can still progress regardless of travel restrictions and social distancing.
Our team has curated an extensive webinar training schedule to provide a premier active learning experience during this unique time. To learn more about our upcoming webinars and to save your spot, please click here.
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Armstrong Takes Luxury Living To New Heights
Nestled in the heart of Baltimore’s historic Inner Harbor stands a 44 story luxury living complex. With amenities that include a skyline pool, fitness club, entertainment and dining, this property requires a domestic hot water system that can satisfy its demanding tenants. View this case study that features The Brain® DRV80R to deliver a consistent supply and precise temperature control of hot water.
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Price Book Updates
Several updates have been made to the two Price Books below. Please replace the older versions from November 2019 with the new files below. Click the following links to view and download for reference.
Armstrong International - Steam and Condensate Group Price Book
Armstrong International - Hot Water Group Price Book
Please note: the price books are now password protected to prevent any security issues. Once you have downloaded a file, please use the password below to access the price books. This password will be required each time you open a price book, or you can follow these easy steps to "unprotect" the PDF.
Password for all price books: Armintl19 |
At The Ready With Packaged Solutions
With current conditions, a lot of contractors are not being allowed onsite or are being asked to limit their time. We are also seeing some smaller fabrication locations being closed or pushing deliveries out. Armstrong is your one-stop-shop for supplying the entire package with accommodating lead times.
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Ready To Support Emergency Relief Projects
The Armstrong Hot Water Group is ready to support critical project requests with any hot water system designs for emergency relief centers or Alternate Care Sites (ACS). Please reach out to us if you are contacted to work on any emergency relief projects. We are committed to ship any standard Digital-Flo or Flo-Rite packages within 2-3 weeks. We have DRV25, DRV40, DRV50 and DRV80 in stock and one each of DMC40, DMC40BS, DMC80 and DMC80BS in stock for quick ship as well. Contact Dan Tomlinson or Randy Munn for assistance.
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Who To Contact
Download our updated list of Armstrong contacts and please keep it as a handy reference of who to call. |
Take A Second Look
Did you miss an issue of perform or would you like to go back and read a story again? Check out our archive of past issues. |
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