January 2018

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Register Now For The Armstrong Hot Water Rep School

The Armstrong Hot Water Group will host its 2-day Rep School on May 22nd and 23rd. The school fills up quickly so please register early. The first day of the school will be devoted to Institutional Hot Water system solutions including Digital-Flo, Flo-Rite-Temp and The Brain. The second day will focus on Industrial Hot Water system solutions including Armstrong Flo-Direct, Emech, ReadiTemp, IMC and Hose Stations. Both days will include selling strategies and hands-on demonstrations. View the full agenda and reserve your seat by registering now.

Armstrong Acquires Hamilton Engineering

Armstrong closed out the year with the acquisition of Hamilton Engineering, on December 21, 2017. Hamilton, located in Livonia, Michigan, provides a range of innovative gas-fired boiler and water heating systems for institutional space heating, bathing and showering, and commercial laundry markets. The Hamilton Engineering brand will remain independent and the company will operate as a subsidiary of Armstrong International – Hot Water Group, inclusive of its current management team. Additional details concerning the acquisition and future plans for integration will be made available in the coming months.

Measuring Condensate with Armstrong Vortex Meters

Traditionally in steam heating systems, metering is performed on the steam side. However, many customers measure their steam loads from the condensate side too. That’s because steam can be difficult to measure with extreme temperatures. Abrupt density changes with heating loads vary over a large range depending on the demands of the season. Measuring steam from the condensate side can also be less costly than measuring from the steam side because it’s a volumetric measurement. Armstrong Vortex meters are a perfect fit for these applications. They are typically installed on the pumped side of the condensate system right after the pumps on a vertical rise ensuring the pipe is always full. Because one pound of condensate is equal to one pound of steam, this is a very easy and cost-effective way to measure the steam usage with the availability to output the flow using an analog 4-20 mA signal, MODBUS or BACNET digital output signals. These are typical applications in Universities and Hospitals, however, they can also be applied to any steam system. Learn more about Armstrong Vortex Meters.

Steam System Management Pays

Increasing energy costs, CO2 allocations and the desire to remain competitive are just a few of the reasons why many manufacturers are focusing their attention on achieving greater efficiency of their steam systems. Customers know that driving efficient management of their steam trap system can result in significant and easily achievable savings. View this case study that illustrates the benefits of steam trap management and use it as a conversation starter with your customers.

Share Your Success Story

A recent article on ReferalCandy.com gave the five reasons why people share:

1. We share to look good. (Impression Management)
2. We share to feel good. (Emotional Management)
3. We share to teach and help. (Information Acquisition)
4. We share to connect. (Social Bonding)
5. We share to convince. (Persuading Others)

According to the article, sharing is at the heart of all social behavior and a critcally fundamental human trait. At Armstrong, we grow and learn from each other by offering Application Highlights as a means of sharing our successes to help us all grow our respective businesses.

As we move ahead in 2018, we’d like to hear from you about the successes you’ve had in the Food/Beverage and Pharma markets. What are those unique solutions that helped you solve your customers’ problems or enabled you to win a job? Contact Steve Ashby, Director of Global Food and Pharmaceutical Markets, at 269-279-3148 for more information and to share your stories. Be proud of your solutions and share them with your peers. In the end, we all win.

Make Learning A New Year’s Resolution

There are lots of resolutions people make at the start of a new year, but very few will stand the test of time. Learning something new is a resolution that you can keep and it will last a lifetime. Armstrong University is your one-stop source for learning. Kick off the New Year with these courses that will sharpen your knowledge and skills in customer service and communications:

POWERful Communication
Learn what makes a presenter effective, how to prepare for a presentation and techniques that you can follow to master a killer presentation.

Armstrong Customer Service
Refresh your knowledge of Armstrong core values and expectations, learn how to listen effectively and engage customers in meaningful ways, and enhance your skills in providing exceptional customer service.

Armstrong’s Business Communication Best Practices
Learn what communication methods are most effective in a variety of situations and how to run efficient and engaging meetings.

In addition to these valuable courses, the Armstrong University Steam System and Utilization & Management seminar is available to you for the modest fee of $600. Download our brochure for more information including course dates and registration information.

New Product Commissioning & Technical Support Policy

Beginning July 1, 2018, the Armstrong Hot Water Group will be announcing a new representative product commissioning & technical support policy. We want to provide you with as much advance notice and information as possible. Look for more details including guidelines of how this policy will be implemented in the next issue of perform.

Customize Your Sales Pitch

The Armstrong Heat Transfer Group has created individual product sheets that can be customized by you to include your contact information. Seven sheets are now available for download and customization.

Register Now for the Armstrong Heat Transfer School

Register now for the Armstrong Heat Transfer Rep School May 7-9, 2018 in Granby, Quebec. This three-day school is designed to accommodate beginners as well as experienced reps. There are only a few seats remaining so register now by emailing Lynn Hoglund or calling 450-378-2655 ext. 4070.

Over The Top Performance