Starting October 1st, Armstrong will add a surcharge to standard Armstrong International – Hot Water Group and Steam and Condensate Group orders, including Humidification, that are changed after they have been “picked”. This is due to the excessive amount of changes to orders that we have incurred after the order has already been picked, boxed, labeled and is ready for shipment. We want to continue to accommodate last minute changes to orders, but please be aware that a surcharge of 10% will be applied as well as a $25 fee for any changes to the delivery method or address after the order has been moved to the “picked” status. We understand that certain circumstances may call for this and we will continue to work around those. Please note that any standard order changed prior to this “picked” status will not be accessed any fees